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september, 2021

fri24sep3:30 pm5:00 pmRecorded WebinarVirtual EventRETAIL NXT: The Future of CX3:30 pm - 5:00 pm Online

Time

(Friday) 3:30 pm - 5:00 pm

Location

Online

Virtual Event Details

Event has already taken place!
Click here to watch recorded event.

Registration

Registration is closed at this time.

Topic

  • A seamless experience for the customer
  • The pace of digital adoption in retail both from consumer POV and retailer POV
  • Driving the omnichannel approach
  • Transitioning from hybrid models
  • Scaling up with smart digital interventions
  • Is digital transformation democratized in Retail or is it for the chosen few?

Speakers

 

  • Anand Narang,VP Marketing and Consumer Experience, Bata India
  • Aniruddha Banerjee, Chief Sales Officer, Spencer’s Retail Ltd
  • Adarsh Sreekumar Nair, Chief Product & Experience Officer, Bharti Airtel and CEO, Airtel Digitall
  • Amarnath Roy, Sr. VP and Head of Omnichannel, METRO Cash & Carry India
  • Aman Thakral  Business Head, Target Integration
  • KT Prasad , MD & RVP, India and SAARC, Zendesk
  • Ashutosh Sinha, Senior Editor, The Economic Times (Moderator)

Organizer

Timestreamtimestream@timesgroup.com

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