march, 2022

Time
(Friday) 3:30 pm - 5:00 pm
Location
Online
Virtual Event Details
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Registration
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Topic
- What are the new consumer trends that have emerged in the CPG Industry due to the behaviour shift brought about by the pandemic?
- CPG Industry is seeing a shift in the supply chain from a traditional chain creation model to a value-driven model now with new-age brands embracing the D2C model. How do you think this will reshape the CPG industry? How can technology aid brands make this switch with less resistance?
- How can data be leveraged to understand customers and personalize product offerings? How can personalized customer experience benefit the CPG industry?
- Communication drives a great customer experience. How to build stronger relationships and build a great trust between your brands and your customer experiences?
- Digital convenience is becoming the norm. How can technologies like AI/ML aid customer engagement in the CPG industry?
- How do you think you can build loyalty and brand stickiness among value-driven and digitally aware customers?
Speakers
- Vivek Sharma, Chief Marketing Officer, Pidilite Industries
- Ameya Dangi, COO, Hygienic Research Institute Private Limited (HRIPL)
- Sheena George, Partner Technology Consulting, EY
- Jatinder Singh, Associate VP- National Customer Services, Amway
- Aneesh Reddy, CEO, Capillary Tech
- Ashutosh Sinha, Senior Editor, The Economic Times (moderator)
- Nasrin Sultana, Senior Assistant Editor, The Economic Times (moderator)
Organizer
Timestreamtimestream@timesgroup.com