august, 2021
Time
(Wednesday) 3:30 pm - 5:00 pm
Location
Online
Virtual Event Details
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Registration
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Topic
- Managing growth when physical interaction with consumers is challenged.
- Challenges and trends towards virtual customer conversations.
- Leveraging social media for marketing and other initiatives.
- Data presentation strategies for seamless customer communication across platforms.
- Drill-down analytics to help managements make right decisions.
- Choice between having larger teams or smarter teams.
- Tips from CIOs on how to choose the right platform for CX.
Speakers
- Vanita Keswani, CEO, Madison Media Sigma
- Rahul Gupta, Director of Product Management, Jubilant FoodworksÂ
- Dhruv Dhanraj Bahl, COO, BharatPe
- Shashi Kumar, Co-Founder & CEO, Akshayakalpa
- KT Prasad – MD & RVP, India and SAARC- Zendesk
- Priti Kumar Founder & Director Padah Solutions Pvt. Ltd.
- Ashutosh Sinha, Senior Editor, The Economic Times (Moderator)
Organizer
Timestreamtimestream@timesgroup.com